Accessibility Statement

At Meadow Springs Country & Leisure Park, we’re always working towards making our holiday park welcoming and accessible for all our guests.

Here’s a guide to the facilities and caravan park at Meadow Springs Country & Leisure Park. If you have any questions or if there’s anything we can help with before your stay, please call or email us (contact details at the end of the document).

We’re committed towards always improving our accessibility, so if you have any feedback or suggestions, please let us know.

Arrival and parking

Our Post Code for the Park is SY17 5QZ. If your sat nav doesn’t recognise our new postcode, please use SY17 5PH

The Sat Nav co-ordinates are-

N52.511253

W003.507996

We understand that guests often prefer to travel later in the day or overnight to try to miss the worst of the traffic. For this reason, we have an arrivals field that you are welcome to use from 10pm on the night before arrival.

There is controlled access to this dedicated grass car park near the entrance, by ANPR-number plate recognition. This is about 200m from Reception.

New arrivals can check in at reception from 9am each morning (8.30am in peak season), and we try to have pitches, statics and lodges ready for new arrivals by 12.30 pm.

If you have any mobility difficulties, when you are ready to check in, please drive towards Reception, and you’ll see a sign pointing to the Visitors’ Car Park. Please park here while you check in. We’ll then direct you to your pitch.

Pitches

The touring park is flat or gently sloping to other levels. All of the roads are surfaced with tarmac and all pitches are accessed via tarmac road surfaces.

There are speed restrictions throughout the park, to help remind visitors to keep to the speed limit of 5mph.

Please chat to our reception team about your needs and we’ll do our best to match you to your perfect pitch when booking!

If you have a specific requirement (such as near the entrance or amenity blocks), have a look at the map on the website and contact us to reserve it. We’ll always try to make sure you get your preferred pitch or a similar one if your first choice is already reserved

Check our interactive site map to assist you when choosing your perfect pitch.

Accessible toilets and showers

Our amenity blocks has a dedicated accessible suite, with shower, shower seat, toilet and basin with grab handles, mirror, and bench seating.

	Sizes in cms
Door to building (width)	85 single door / 171 double door
Door to shower room (width)	83
Basin height:	74
Height of in-shower seat	55

Family shower rooms

There are also family shower rooms available which include a shower, toilet, basin and bench seating in one room which we know from experience makes using the facilities with a young family much easier!

	Sizes in cms
Door to building (width)	85 single door / 171 double door
Door to shower room (width)	70
Basin height:	80

Baby bathrooms

We know that the youngest members of the family are often not keen on being showered, and so we have created convenient worktop-height baths suitable for bathing babies and toddlers. The rooms also have a useful space for changing nappies and dressing, nappy bin, toilet and a safety seat.

Main washroom facilities

We’ve made sure that all the washing facilities are as easy to use as possible. They’re well-lit and have level access, and we’ve made sure that there are helpful little touches such as easy-to-use door locks and mirrors at varying heights. All shower cubicles have a dry area with bench seating, separated by a curtain and a step down into the shower section, to help keep your belongings dry.

	Sizes in cms
Door to main toilet and shower rooms (width)	78
Basin height:	81

Other facilities

The laundry room, washing up rooms and waste disposal points all have level access. If you have any specific requirements (you may need to charge an electric wheelchair for example), please let us know.

Wi-Fi is available across the site – and reasonable daily download is included in your tariff. You are welcome to use the electric sockets in the amenity blocks to charge electronic devices, but we recommend you do not leave devices unsupervised while charging.

Launderette door width: 83cm wide

Front loading washing machines and dryers. Height of washing machines: Door: 80cm high, controls 115cm high. Adjustable height ironing boards.

There is a clear sign explaining how to use the machines. If you need any assistance, please speak to our Reception staff.

	Sizes in cms
Dishwashing room door width	79
Sink height	90

Shelving height: various levels

Drinking / waste water points, and general waste / recycling points are situated at regular intervals across the site, so no pitch is very far from these key facilities.

Chemical toilet disposal facilities are available at the waste block, and RV’s and motorhomes have a dedicated drive-in station for emptying waste.

Restaurant and bar

Arthur’s, our restaurant & bar has level access and wide doors, toilets and baby changing facilities. In our adjacent area we have an accessible toilet and baby changing facilities.

Door to restaurant: 78 / 154cm wide (single/double)

Door to disabled toilet: 94cm wide Basin height: 71cm high

If there’s anything we can do to help with individual diets or sensory needs, please let the restaurant and bar staff know and we’ll do our best to help

Reception

The Reception building has level access, and is the best place to go for advice and assistance with any accessibility queries, including great tips on places to visit locally.

Reception door width: 135cm wide (automatic sliding door)

Leisure facilities

Outdoors, the sports field, playgrounds and ‘pitch and putt’ all have level or slightly sloped access.

Dogs

We welcome up to 4 well-behaved dogs per pitch and they may join guests in our reception area.

We ask that dogs are kept on a lead at all times on the park-however we have a large secure field where dogs may be exercised off the lead and our reception team can direct you to other fantastic walks from the site where they can stretch their legs.

We only allow assistance dogs in amenity blocks. We ask that dogs are not left unsupervised in caravans or vehicle

Smoking

We ask guests to refrain from smoking in shared areas including reception, bar, children’s play areas and amenity blocks.

Autism friendly holidays

Many of our guests have some level of sensory difficulty; if this is you or one of your party, we want you to feel comfortable and relaxed at Meadow Springs Country & Leisure Park.

Please let us know if you have any specific requirements, and we’ll do everything we can to assist. Colleagues from all areas of the park are here to help, and we’re aware that the restaurant in particular can be a place where a bit of extra support is appreciated.

For advice on good places to visit in Mid Wales, please ask at Reception. For example, we can help with advice re. coastal areas and safe places to let off steam such as local activity centres. We can also direct you to fantastic local outdoor spaces, which can be less crowded and a pleasant alternative to the bustle of local towns.

Family facilities

Young families have their own particular needs, as we’ve learned from experience! There are special baby and toddler baths in the amenity blocks and large shower rooms for families with older children. We’ve provided plenty of places for children to let off steam and play (with adult supervision, please), and we’ll always do our best to accommodate any specific food requests in the restaurant.

Transport links

Though not on a bus route, reception can arrange local taxis and if you need a wheelchair or pushchair-friendly taxi, we have details also at Reception. Caersws railway station is only 3 miles away.

Medical support

Our local GP surgery, The Arwystli will see patients who are here on holiday. You can contact them in advance if you have any ongoing medical needs. There is a small hospital in nearby Llanidloes and the larger district hospitals are 30 miles away in Aberystwyth or Shrewsbury, with a full range of medical, emergency and maternity services.

Please contact us in advance if there is anything that you might need from us to help keep well during your stay – for example, we can arrange for our shop staff to store medication that requires refrigeration.

There is always someone on duty at Meadow Springs Country & Leisure Park in case of emergencies – they can be contacted through our main reception or the emergency contact number in your Welcome Pack.

In case the unthinkable occurs, we also have trained First Aiders.

Information about Meadow Springs Country & Leisure Park

Our website has been designed to meet current UK accessibility legislation and international guidelines.

We’ve tried to make all our on-site bilingual signage as clear as possible, and use symbols as well as words. If there’s anything you need to ask, please contact us.